STREAMING AND USAGE POLICY
Streaming Live Events Knowledge Base:
Lourdes Foundation events are streamed through the video platform YouTube, which states their basic requirements as follows:
- Make sure you have the most up-to-date browser, operating system, and a good internet connection
- Newest version of Google Chrome, Firefox, Safari, or Opera
- Internet connection with 500+ Kbps
- Use the following guide to adjust your resolution as necessary
|Video Resolution||Recommended sustained speed|
|HD 1080p||5 Mbps|
|HD 720p||2.5 Mbps|
|SD 480p||1.1 Mbps|
|SD 360p||0.7 Mbps|
Lourdes Foundation, nor the supporting technical partners, provide technical support for any browser. No version of Internet Explorer is supported. We have supplied links to alternate browsers that are known to work with our streaming technologies. We do not offer technical support for any browser or Operating System based issue.
If your wi-fi and/or internet service / signal does not meet the minimum technical specifications to stream this event, you may experience video stutter or freezing. Once your transaction is made and a ticket is emailed, there will be no refunds available. We appreciate your support to our ministry!
NOTE: Lourdes Foundation, nor it’s vendors participating in this event are responsible for any content you may receive from using the internet. We are not in control of the internet, nor your device, your internet service, your strength of service/signal nor whether you have installed updated security software on your device. Thank you for your understanding!
Click the icon of the browser you would like to download. That will bring you to that bowser’s download page. Lourdes Foundation, nor its technical partners, have any affiliation with Google or Apple Computer. We offer no support for browser or Operation System related software.
Live Technical Support:
If, during the live stream, and after attempting to correct any issues that may be preventing you from viewing your stream, please contact our technical support team at:
Once the stream is completed, a video archive of the complete event will be available until November 27,2020